Manuele mentioned that the company was considering other options but decided to integrate into a larger UCaaS stack. Highfive CEO Joe Manuele commented: “What’s truly exciting about this combination is the joint heritage – both companies are truly born in the cloud, running on hyperscale, global infrastructures.” Highfive will provide Dialpad with the ability to connect rooms, interact with other video services using Meeting Connector technology, and provide legacy device support with Room Connector.Īnother interesting facet of this acquisition is that Highfive was the last, dedicated video service provider, and this acquisition ends the video specialist field. One of my teams oversaw the merging of the technology platforms, features, and roadmaps of the two companies. Walker stated : “We realized we really want to double down on video – and not with a mindset of ‘hey, video as a standalone thing is going to be a big investment,’ but video, as part of business communications, has to be excellent and has to be part of a Unified-Communications-as-a Service (UCaaS) system.” Dialpad acquired Highfive Technologies in 2020.
Best of all, this service will work with existing hardware and SIP-enabled conferencing providers.Ĭraig Walker, CEO of Dialpad, believes that this acquisition will give Dialpad a superior spot in the market and allow Dialpad to offer a comprehensive solution to its customers. Dialpad not only offers its users conference call solutions and a VoIP platform, but also has a contact center solution.Īs stated by Dialpad, by using Highfive technology, any home office or office space can become a smart meeting room. To date, UberConference is mostly known for its calling features. VoIP provider Dialpad, the company behind the popular video conferencing service UberConference, today announced that it has acquired Highfive, a well-funded video conferencing startup that. VoIP provider Dialpad, the company behind the popular video conferencing service UberConference, today announced that it has acquired Highfive, a well-funded video conferencing startup that. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist. UberConference does have a built-in video conferencing feature, and this acquisition will add enhancements to their existing video capabilities. With Dialpad Ai Sales Center, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Neither of the two companies released financial details of the acquisition.ĭialpad is the company that developed the popular video conferencing service UberConference. The purpose of the purchase is to add room-based video to Dialpad’s suite of services, including computer video conferencing. VoIP provider Dialpad has announced the acquisition of a video conferencing company, Highfive. Share on Facebook Share on Twitter Pinterest Email LinkedIn
0 kommentar(er)
